Refund policy

Exchanges 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send an email to us at kladov@trendgallery.art.

Due the nature of these items, unless they arrive damaged or defective, we do not accept returns or exchanges for:

• custom or personalized orders;
• items on sale.

Cancellation and return

We accept free cancellations within 7 days of order placement. After 7 days, we charge a fee of 10%.

Our return policy extends for 30 days from the date of artwork delivery.
Contact us within this period to initiate the return. The item must be shipped in the original packaging and in the same condition you received it within 30 days of its delivery.

Please, note that Trend Gallery Art does not cover return shipping cost. We recommend using a delivery service with a tracking number. Initial shipping costs are non-refundable. 

You will be responsible for paying for your own shipping costs for returning your item.If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Depending on where you live, the time it may take your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee reception of the item you return.