Shipping policy

Where your painting comes from

Since 2017, every painting has been hand-painted by our artists in our studio in Kharkiv, Ukraine, and shipped directly from there by DHL Express or FedEx. TRENDGALLERY US LLC (Aventura, Florida) handles orders and customer service. You can place an order on our website 24/7.

How long it takes

- Made-to-order paintings: 7–21 days for painting and drying, depending on size and technique, then 3–7 days for shipping. Total: 10–28 days from order to delivery.

- Ready-to-ship paintings (Ready to ship collection): 1–3 days to prepare your order, then 3–7 days for shipping. Total: 4–10 days.

- Custom orders: we confirm the delivery date with you before you pay.

Before shipping a made-to-order painting, we email you photos of the finished work for approval.

Shipping cost

Shipping is free worldwide via DHL Express or FedEx. Every parcel has a tracking number, which we email to you on the day your painting ships.

Customs, duties and taxes

- United States: TrendGallery covers all import duties for orders shipped to the USA. If sales tax applies in your state, it is shown at checkout before you pay.

- Other countries: TrendGallery is not responsible for customs fees and taxes applied to orders shipped outside the USA. All fees charged during or after delivery (tariffs, VAT, taxes, customs duties, etc.) are paid by the customer. If you'd like an estimate before ordering, write to us.

Questions

Our live chat is available 24/7, or email kladov@trendgallery.art.